Cómo ponerse en contacto con el servicio de asistencia y obtener ayuda

¿Necesita ayuda? Si tiene alguna pregunta o problema técnico, puede ponerse en contacto fácilmente con el equipo de asistencia de los Colegios del Mundo a través de su panel de control.
En este artículo

There are three easy ways to access the Help Center once you’re logged in to your account. From there, you can submit a support request or browse helpful articles to find answers, troubleshoot issues, and manage your school dashboard with confidence.

Access Help & Support from the Dashboard

From your School Dashboard:

  • Locate the Help & Support box
  • Click to open the Help Center

helpsupport

Ways to get Help and contact Support

Use the Top Navigation Tab

You can also access Help & Support from the main menu:

  • Click the Help & Support tab in the top navigation bar
  • This will take you directly to the Help Center

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Find Help from the Account Dropdown

Once logged in:

  • Click your account icon in the top-right corner
  • Select Help & Support from the dropdown

help support top navigation

Submit a Request via the Contact Form

Once you’re in the Help Center, the Contact Form is located on the right side of the page.

To submit a request, fill in the following fields:

  • Email: Your preferred contact email
  • School: The name of your school
  • Category of Support: Select the topic that best fits your request
  • Your Request: Briefly describe your issue, question, or feedback

Haga clic en Entregar, and our team will get back to you shortly.

Still Need Assistance?

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¿Necesita ayuda?

Póngase en contacto con nuestro equipo de asistencia o con su gestor de cuenta.

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