The future of work: The empathy economy

As I sit and reflect whilst in self isolation, considering the fundamental societal and educational shifts that are being precipitated by COVID19, I wanted to look beyond the immediate and focus on what our future may look like. I decided to base my musings on a pivotal piece of research carried out by PwC "未来的劳动力:塑造2030年的竞争性力量" 在这份报告中,他们概述了我们未来劳动力可能前进的四个合理方向,给我们教育工作者带来了不同的好处和挑战,因为我们试图用技能、特质、能力和知识来装备我们的学生,以便在这个不确定的未来蓬勃发展。


Given current circumstances, where humanity is facing a global “lockdown” and communities are forced into isolation, I thought it most important to explore the yellow world first. The yellow world is built on an “empathy economy:” a world where humanity comes first. In an empathy economy, fairness and social good are dominant, where businesses with a heart and artisans are able to thrive in a bustling and creative marketplace. Fairness, ethics, and empathy are safeguarded by society as the most important values.

What does a future empathy economy look like in action? Here are some of the attributes:

  • 教学是最重要的。 教师将成为最紧缺的职业之一,因为他们的技能提供受到每个劳动力成员的高度关注。 
  • 新技术和人工智能。 现在是时候让技术加快进步、学习和教育的平等了。接受教育的平等机会将通过电子学习来实现。重复性的工作和低层次的管理将变得自动化,腾出时间花在教学的人性化方面。
  • 情商得到了重视。 无论是编码还是木工,能够成功的工作都有一套与创造力、解决问题和沟通有关的核心技能。公司寻找教师来培训员工的社会技能,而这些技能在我们今天的世界中往往被忽视。
  • 城市地区蓬勃发展。 in this empathy economy, those in urban settings will have no problem achieving success with social skill development, etc. However, individuals in rural areas could struggle to thrive as the hotbed of empathetic investment and development is reserved for more liberal areas. This could create a larger disparity than already exists between nations like Vietnam versus nations like Japan.




Preparing students for an empathy economy will require a restructuring of classic “testing,” in exchange for competency and skill development, debate, and communication. Creativity will be more valued, with personal growth and expression through the arts central to the curriculum offered by schools and colleges. Volunteering will become a mandatory part of graduating, helping to expose students to nonprofits and social justice concepts they can manage at companies.

E-Learning will develop rapidly and be equally highly valued as traditional classroom-based learning, with advances in VR conferencing, and collaborative group projects prioritized over individual achievement and advancement. This will make it easier for students around the world to secure an equal education.