{"id":583587,"date":"2025-07-18T08:38:59","date_gmt":"2025-07-18T08:38:59","guid":{"rendered":"https:\/\/world-schools.com\/?post_type=help&#038;p=583587"},"modified":"2025-12-03T15:03:38","modified_gmt":"2025-12-03T15:03:38","slug":"how-to-contact-support-and-get-help","status":"publish","type":"help","link":"https:\/\/world-schools.com\/tr\/help\/how-to-contact-support-and-get-help\/","title":{"rendered":"Destekle \u0130leti\u015fime Ge\u00e7me ve Yard\u0131m Alma"},"content":{"rendered":"<p class=\"first-paragraph\">Hesab\u0131n\u0131za giri\u015f yapt\u0131ktan sonra Yard\u0131m Merkezine eri\u015fmenin \u00fc\u00e7 kolay yolu vard\u0131r. Buradan bir destek talebi g\u00f6nderebilir veya yararl\u0131 makalelere g\u00f6z atarak yan\u0131tlar bulabilir, sorunlar\u0131 giderebilir ve okul panonuzu g\u00fcvenle y\u00f6netebilirsiniz.<\/p>\n<h2>Kontrol Panelinden Yard\u0131m ve Deste\u011fe Eri\u015fin<\/h2>\n<p>Okul Panonuzdan:<\/p>\n<ul>\n<li>Yard\u0131m ve Destek kutusunu bulun<\/li>\n<li>Yard\u0131m Merkezini a\u00e7mak i\u00e7in t\u0131klay\u0131n<\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-583588\" src=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/helpsupport.gif\" alt=\"\" width=\"800\" height=\"417\" title=\"\" srcset=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/helpsupport.gif 800w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/helpsupport-768x400.gif 768w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/helpsupport-18x9.gif 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>Yard\u0131m Alma ve Deste\u011fe Ba\u015fvurma Yollar\u0131<\/h2>\n<h3><\/h3>\n<h3>\u00dcst Gezinme Sekmesini Kullan\u0131n<\/h3>\n<p>Yard\u0131m ve Deste\u011fe ana men\u00fcden de eri\u015febilirsiniz:<\/p>\n<ul>\n<li>\u00dcst gezinme \u00e7ubu\u011fundaki Yard\u0131m ve Destek sekmesine t\u0131klay\u0131n<\/li>\n<li>Bu sizi do\u011frudan Yard\u0131m Merkezine g\u00f6t\u00fcrecektir<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar.png\" height=\"228\" width=\"2186\" class=\"alignnone size-full wp-image-583591\" alt=\"High-quality international schools, world schools global network, educational excellence for students.\" title=\"\" srcset=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar.png 2186w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar-768x80.png 768w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar-1536x160.png 1536w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar-2048x214.png 2048w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/support-top-bar-18x2.png 18w\" sizes=\"(max-width: 2186px) 100vw, 2186px\" \/> <\/p>\n<h3>Hesap A\u00e7\u0131l\u0131r Men\u00fcs\u00fcnden Yard\u0131m Bulun<\/h3>\n<p>Giri\u015f yapt\u0131ktan sonra:<\/p>\n<ul>\n<li>Sa\u011f \u00fcst k\u00f6\u015fedeki hesap simgesine t\u0131klay\u0131n<\/li>\n<li>A\u00e7\u0131l\u0131r men\u00fcden Yard\u0131m ve Destek \u00f6\u011fesini se\u00e7in<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-583590\" src=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/help-support-top-navigation.gif\" alt=\"\" width=\"800\" height=\"417\" title=\"\" srcset=\"https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/help-support-top-navigation.gif 800w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/help-support-top-navigation-768x400.gif 768w, https:\/\/world-schools.com\/wp-content\/uploads\/2025\/07\/help-support-top-navigation-18x9.gif 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>\u0130leti\u015fim Formu ile Talep G\u00f6nderin<\/h2>\n<p>Yard\u0131m Merkezine girdi\u011finizde, sayfan\u0131n sa\u011f taraf\u0131nda \u0130leti\u015fim Formu yer almaktad\u0131r.<\/p>\n<p>Bir talep g\u00f6ndermek i\u00e7in a\u015fa\u011f\u0131daki alanlar\u0131 doldurun:<\/p>\n<ul>\n<li>E-posta: Tercih etti\u011finiz ileti\u015fim e-postas\u0131<\/li>\n<li>Okulunuz: Okulunuzun ad\u0131<\/li>\n<li>Destek Kategorisi: Talebinize en uygun konuyu se\u00e7in<\/li>\n<li>Talebiniz: Sorununuzu, sorunuzu veya geri bildiriminizi k\u0131saca a\u00e7\u0131klay\u0131n<\/li>\n<\/ul>\n<p>T\u0131klay\u0131n <strong>G\u00f6ndermek<\/strong>, Ekibimiz k\u0131sa s\u00fcre i\u00e7inde size geri d\u00f6n\u00fc\u015f yapacakt\u0131r.<\/p>\n<h2>Hala Yard\u0131ma \u0130htiyac\u0131n\u0131z Var m\u0131?<\/h2>\n<ul>\n<li>Bize do\u011frudan \u015fu adresten de e-posta g\u00f6nderebilirsiniz <a href=\"mailto:community@world-schools.com\">community@world-schools.com<\/a><\/li>\n<li>Veya do\u011frudan hesap y\u00f6neticinize ula\u015f\u0131n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Yard\u0131ma m\u0131 ihtiyac\u0131n\u0131z var? \u0130ster bir sorunuz ister teknik bir sorununuz olsun, kontrol paneliniz arac\u0131l\u0131\u011f\u0131yla World Schools Destek Ekibi ile kolayca ileti\u015fime ge\u00e7ebilirsiniz.<\/p>","protected":false},"template":"","meta":{"content-type":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jf_save_progress":""},"help-category":[12450,12456],"class_list":["post-583587","help","type-help","status-publish","hentry","help-category-school","help-category-troubleshooting-support"],"_links":{"self":[{"href":"https:\/\/world-schools.com\/tr\/wp-json\/wp\/v2\/help\/583587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/world-schools.com\/tr\/wp-json\/wp\/v2\/help"}],"about":[{"href":"https:\/\/world-schools.com\/tr\/wp-json\/wp\/v2\/types\/help"}],"wp:attachment":[{"href":"https:\/\/world-schools.com\/tr\/wp-json\/wp\/v2\/media?parent=583587"}],"wp:term":[{"taxonomy":"help-category","embeddable":true,"href":"https:\/\/world-schools.com\/tr\/wp-json\/wp\/v2\/help-category?post=583587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}