How to Contact Support and Get Help

Need assistance? Whether you have a question or technical issue, you can easily get in touch with the World Schools Support Team through your dashboard.
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There are three easy ways to access the Help Center once you’re logged in to your account. From there, you can submit a support request or browse helpful articles to find answers, troubleshoot issues, and manage your school dashboard with confidence.

Access Help & Support from the Dashboard

From your School Dashboard:

  • Locate the Help & Support box
  • Click to open the Help Center

helpsupport

Ways to get Help and contact Support

Use the Top Navigation Tab

You can also access Help & Support from the main menu:

  • Click the Help & Support tab in the top navigation bar
  • This will take you directly to the Help Center

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Find Help from the Account Dropdown

Once logged in:

  • Click your account icon in the top-right corner
  • Select Help & Support from the dropdown

help support top navigation

Submit a Request via the Contact Form

Once you’re in the Help Center, the Contact Form is located on the right side of the page.

To submit a request, fill in the following fields:

  • Email: Your preferred contact email
  • School: The name of your school
  • Category of Support: Select the topic that best fits your request
  • Your Request: Briefly describe your issue, question, or feedback

Нажмите Представлять на рассмотрение, and our team will get back to you shortly.

Still Need Assistance?

  • You can also email us directly at community@world-schools.com
  • Или свяжитесь с менеджером по работе с клиентами напрямую
Оглавление

Нужна наша помощь?

Свяжитесь с нашей службой поддержки или обратитесь к своему менеджеру по работе с клиентами.

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